The ecommerce helpdesk that helps online merchants provide exceptional customer support.
What Is Gorgias?
Gorgias is a multi-channel helpdesk integrated with e-commerce merchants. Through Gorgias, merchandisers or vendors can manage all of their support from one place. Additionally, Gorgias can connect all business apps and communication channels to provide support staff with a unified view of customers. Gorgias can also set up auto-responses to common customer requests, ensuring quick customer service. With an array of services including email, phone, social media, and live chat services, as well as automation to reach customers, Gorgias is designed to take customer support to a higher standard.
Who Uses Gorgias?
Gorgias is trusted by over 7,200 direct-to-consumer brands globally. These companies use Gorgias to provide next-level customer service to consumers, ensuring seamless interactions and buyer satisfaction. Additionally, Gorgias has integrations with large ecommerce names like Shopify, BigCommerce, and Magento. Gorgias stands behind its product and provides ongoing customer support.
How Is Gorgias Different Than Other Helpdesks?
Gorgias’ goal is to empower all merchants to build better relationships by delivering exceptional customer experiences. Through automation tools in Gorgias, you can quickly help customers solve common issues, and put customers first with next-level customer support. By centralizing support tickets in one place, and augmenting your engagement with chat, text and social sales tools, you can reduce obstacles and increase conversions at the same time.
What Does Blayzer Do With Gorgias?
As a full-service design, development, and marketing agency, Blayzer can do more than just refer Gorgias to its clients. We can help integrate Gorgias with your business seamlessly and with ease. Once Gorgias is fully integrated and up and running, Blayzer’s marketing experts can provide strategic consulting and services to help make the most of their new customer service provider.
How Can I Learn More About Gorgias?
You can visit Gorgias’ website to explore on your own, or contact Blayzer for a guided introduction. We’ll be happy to give you the high-level details and help you assess whether Gorgias is a fit for your needs. We can also connect you to our friends at Gorgias for more information and even help you set up a solution demo if you’d like to learn more.